CORONAVIRUS INFO 

By purchasing tickets online or at the counter you accept:

• the regulation for accessing the activities of the Andalo Life ('general indications' www.andalo.life/regulations),
• the regulation of the activity ('general indications of use and access to the activity' www.andalo.life/regulations),
• the terms of sale www.andalo.life/termsofsale
• the anticovid regulations (below). ANTICOVID information are being continuously updated. We advise you to check the website up until the time of your arrival.

NEWS GREEN PASS

On the basis of the provisions of the dl. 05 January 2022 access to the following attractions Andalo life; as well as the rules set out in the anticovid regulations below; must take place according to the method of submitting the Green Pass as shown in the following table from 10/01/2022 to 30/04/2022:

ANDALOlife facility	white, yellow and orange zone
ACQUAin Acquapark ACQUAin Wellness Bimbolandia first steps on the snow area Miniclub Baby Roccia (for the accompaniers) Miniatures Gallery and Nativity scenes Ice Rink Fitness Gym Winter Park bobsled and snow tubing Camping	SUPER GREEN PASS AND OBLIGATION TO WEAR A SURGICAL MASK
Riding Center Cross-country ski center	GREEN PASS not required, OBLIGATION TO WEAR A SURGICAL MASK (except for sports activities with a safety distance between people greater than 2 meters)
Cinema (closed from 10/01/22) Events and indoor activities	SUPER GREEN PASS AND OBLIGATION TO WEAR A FFP2 MASK
ACQUAin Beauty (starting from 20/01/2022 instead of the 10th)	NORMAL GREEN PASS AND OBLIGATION TO WEAR A SURGICAL MASK

In case of RED zone all the activities will be CLOSED.

EXCEPTIONS: The following categories are not subject to the presentation of the Green Pass:

• Children under 12 years old (currently excluded from the vaccination campaign);
• Exempt subjects presenting a Suitable Medical Certification (fragile subjects, ecc.)

GENERAL REGULATION FOR THE ACCESS TO THE ANDALO LIFE FACILITIES

FOR THE IMPLEMENTATION OF THE REGULATION PROTOCOL FOR THE CONTRAST AND CONTAINMENT OF THE SPREAD OF THE COVID-19 VIRUS IN THE FACILITIES OF THE “ANDALO LIFE” PARK.

1. It is mandatory to keep the interpersonal distance (at least 1 meter) in all the facilities and attractions of the Andalo Life, as well as in the common areas, sanitary facilities and bars. While performing physical activity the interpersonal distance to keep during the activity has to be of at least 2 meters;
2. It is mandatory to wear a mask inside all of the Andalo Life facilities, this is not required when practicing sports;
3. We recommend you to wash your hands often, particularly before and after accessing the facilities, attractions, public toilets and ticket offices;
4. The facilities must be accessed in an orderly way, in order to avoid gatherings of people, by keeping a safety distance of at least 1 meter between one another except for: a. members of the same household;B cohabitants; c. people that based on current provisions are not required to keep the 1 meter distance (this last aspect is related to individual responsibility);
5. Gatherings are forbidden. In all recreational areas dedicated to children the access must be made in the presence of a parent;
6. The number of entrances to the facilities and attractions of the Andalo Life is limited.
7. We strongly recommend you to book the entrance to the activities online on the website www.andalo.life;
8. It is mandatory to fill in the self-declaration form before accessing the following facilities: ACQUAin Acquapark, ACQUAin Spa&Wellness, ACQUAin Beauty and Cinema of Andalo;
9. It is particularly prohibited to access the facilities if you, or one of your cohabitants, are having fever or symptoms. In case of occurrence of symptoms or fever you should immediately inform our staff;
10. Inside the facilities and attractions of the Andalo Life your body temperature may be measured and access may be denied to those with a body temperature above 37,5°C;
11. At the cross-country ski center the locker rooms are not available;
12. Based on the provisions of the dl. 05 January 2022; from 10 January 2022 access to the Andalo life attractions must take place according to the method of presentation of the Green Pass as shown in the table available at the top of the page under NEWS GREENPASS.

In compliance with the protocol of the province of Trento, a contact person for Covid is appointed in the Andalo Life Park, whose job is to implement and verify the preventive measures for the containment of the contagion, and who will be able to ensure that people comply with the behavioral norms and dispositions contained in the regulation.

REGULATION FOR THE ACCESS TO THE ACQUAin WELLNESS CENTER

FOR THE IMPLEMENTATION OF THE REGULATION PROTOCOL FOR THE CONTRAST AND CONTAINMENT OF THE SPREAD OF THE COVID-19 VIRUS IN THE FACILITIES OF THE “ANDALO LIFE” PARK.

1. It is mandatory to keep the interpersonal distance (at least 1 meter) throughout the facility, in the common areas, solarium, locker rooms, water slide, sanitary facilities, showers and loft bar. The facility must be accessed in an orderly way, in order to avoid gatherings (also in the line entry) by keeping a safety distance of at least 1 meter except for:

1. members of the same household
2. cohabitants
3. people that based on current provisions are not required to keep the 1 meter distance (this last aspect is related to individual responsibility);

2. We strongly recommend to book your entrance ticket and other services AcquaPark&SPA ACQUAin online on the website www.andalo.life;

3. All clothes and personal items must be stored in a personal bag and the bag in the locker. Promiscuous use of lockers is not permitted. ACQUAin provides plastic bags to store your personal belongings.

4. We strongly recommend to wash your hands often, especially before and after accessing the facilities, the sanitary facilities and solarium area;

5. It is mandatory to wear a face mask inside the indoor common areas and whenever it is not possible to guarantee the 1 meter interpersonal distance. The mask can be removed ONLY when accessing the sauna services that you can find under number 9;

6. It is mandatory to fill in the self-declaration form before accessing the facility;

7. It is particularly prohibited to access the facilities if you, or one of your cohabitants, are having fever or symptoms. In case of occurrence of symptoms or fever you should immediately inform our staff;

8. Inside the facilities and attractions of the Andalo Life your body temperature may be measured and access may be denied to those with a temperature above 37,5°C;

9. The number of entrances to the facilities and attractions of the Andalo Life is limited, in particular the maximum capacity of the services of the ACQUAin Wellness Center is as follows:

1. Finnish sauna – free use 10 people
2. Biosauna – free use 11 people
3. Outdoor Jacuzzi – free use 6 people
4. Kneipp path – free use 2 people
5. Cold well – free use 1 person
6. Herbal sauna – free use 6 people
7. Hay climasauna – free use 8 people
8. Infrared cabin – free use 3 people

10. A 2 meters interpersonal distance must be kept inside the saunas;

11. For all the activities it is mandatory to have a personal towel to sit on;

12.The steam bath is not available;

13. Based on the provisions of the dl. 05 January 2022; from 10 January 2022 access to the Andalo life attractions must take place according to the method of presentation of the Green Pass as shown in the table available at the top of the page under NEWS GREENPASS.

In compliance with the protocol of the province of Trento, a contact person for Covid is appointed in the Andalo Life Park, whose job is to implement and verify the preventive measures for the containment of the contagion, and who will be able to ensure that people comply with the behavioral norms and dispositions contained in the regulation.

REGULATION FOR THE ACCESS TO THE ACQUAin ACQUAPARK

FOR THE IMPLEMENTATION OF THE REGULATION PROTOCOL FOR THE CONTRAST AND CONTAINMENT OF THE SPREAD OF THE COVID-19 VIRUS IN THE FACILITIES OF THE “ANDALO LIFE” PARK.

1. It is mandatory to keep the interpersonal distance (at least 1 meter) throughout the facility, in the common areas, solarium, locker rooms, water slide, sanitary facilities, showers and loft bar.

While exercising (Acqua Gym or Hydro Bike) the interpersonal distance has to be of at least 2 meters;

The facility must be accessed in an orderly way, in order to avoid gatherings (also in the line entry) by keeping a safety distance of at least 1 meter except for:

1. members of the same household
2. cohabitants
3. people that based on current provisions are not required to keep the 1 meter distance (this last aspect is related to individual responsibility)

2. We strongly recommend to book your entrance ticket and other services AcquaPark&SPA ACQUAin online on the website www.andalo.life;

3. All clothes and personal items must be stored in a personal bag and the bag in the locker. Promiscuous use of lockers is not permitted. ACQUAin provides plastic bags to store your personal belongings.

4. We strongly recommend to wash your hands often, especially before and after accessing the facilities, the sanitary facilities and solarium area;

5.It is mandatory to wear a face mask inside the indoor common areas (reception and changing rooms) and whenever it is not possible to guarantee the 1 meter distance. The mask can be removed ONLY when accessing the poolside;

6. It is mandatory to fill in the self-declaration form before accessing the facility;

7. It is particularly prohibited to access the facilities if you, or one of your cohabitants, are having fever or symptoms. In case of occurrence of symptoms or fever you should immediately inform our staff;

8. Inside the facilities and attractions of the Andalo Life your body temperature may be measured and access may be denied to those with a temperature above 37,5°C;

9. The number of entrances to the facilities and attractions of the Andalo Life is limited, in particular the maximum capacity of the pools is as follows:

1. Sports pool: 51 people
2. Spraypark: 40 people
3. Fun pool: 41 people
4. Outdoor Jacuzzi: 16 people

10. In accordance with the normal rules of hygienic safety in the pool water, it is recommended to shower using soap on the body before accessing the pool.

It is mandatory to wear a swimming cap, it is forbidden to spit, to blow your nose and to pee in the water. Infants have to wear swimming diapers.

11. Based on the provisions of the dl. 05 January 2022; from 10 January 2022 access to the Andalo life attractions must take place according to the method of presentation of the Green Pass as shown in the table available at the top of the page under NEWS GREENPASS.

In compliance with the protocol of the province of Trento, a contact person for Covid is appointed in the Andalo Life Park, whose job is to implement and verify the preventive measures for the containment of the contagion, and who will be able to ensure that people comply with the behavioral norms and dispositions contained in the regulation.

FAQ