CORONAVIRUS INFO 

By buying tickets online or at the counter you accept:

• the regulation for accessing the activities of the Andalo Life ('general indications' www.andalo.life/regulations),
• the regulation of the activity ('general indications of use and access to the activity' www.andalo.life/regulations),
• the terms of sale www.andalo.life/termsofsale
• the anticovid regulations (below). ANTICOVID information are being continuously updated. We advise you to check the website up until the time of your arrival.

NEWS GREEN PASS (from 6th august 2021)

IMPLEMENTATION OF THE OBLIGATIONS ESTABLISHED BY THE D.L. 23rd JULY 2021 N. 105 IN RELATION TO THE GREEN PASS IN THE FACILITIES OF THE PARK “ANDALO LIFE”

ACCESS OBLIGATION UPON PRESENTATION OF THE GREEN PASS accompanied by an identity document to access the following facilities of the Andalo Life:

• Acquapark ACQUAin;
• Wellness Center ACQUAin (not for treatments or massages at the Beauty Center);
• Gym BodyFit;
• Ice Rink;
• Winter Park (obligation also for the accompanying persons);
• Cinema of Andalo;
• Permanent exhibition of Nativity scenes;
• Events.

EXCEPTIONS:

The following categories are not subject to the presentation of the Green Pass:

• Children under 12 years old (currently excluded from the vaccination campaign);
• Subjects exempt from Green Pass that present appropriate medical certification (fragile individuals, ecc).

HOW TO GET THE GREEN PASS:

• having carried out the first dose or the single-dose vaccine at least since 15 days;
• having completed the vaccination course;
• having tested negative after a molecular test or a rapid test over the last 48 hours;
• having recovered from COVID-19 in the previous 6 month.

GENERAL ACCESS REGULATION

REGULATION FOR ACCESSING THE FACILITIES OF THE ANDALO LIFE FOR THE IMPLEMENTATION OF THE REGULATION PROTOCOL FOR THE CONTRAST AND CONTAINMENT OF
THE SPREAD OF THE COVID-19 VIRUS IN THE FACILITIES OF THE “ANDALO LIFE” PARK.

REGULATION FOR THE ACCESS TO ACQUAin SPA&WELLNESS 

FOR THE IMPLEMENTATION OF THE REGULATION PROTOCOL FOR THE CONTRAST AND CONTAINMENT OF THE SPREAD OF THE COVID-19 VIRUS IN THE FACILITIES OF THE “ANDALO LIFE” PARK.

1. It is mandatory to keep the interpersonal distance (at least 1 meter) throughout the facility, in the common areas, solarium, locker rooms, water slide, sanitary facilities, showers and loft bar. The facilities must be accessed in an orderly way, in order to avoid gatherings of people (also in the entrance queues), a safety distance of at least 1 meter must be kept among users except for:

a. members of the same household

b. cohabitants

c. people that based on current provisions are not required to keep the interpersonal distance (this last aspect is related to individual responsibility);

2. It is strongly recommended to book online the access and the services of the Acquapark & SPA ACQUAin on the website www.andalo.life;

3. All clothes and personal items must be stored in a personal bag and the bag in the locker. Promiscuous use of lockers is not permitted. ACQUAin provides plastic bags where you can store your personal belongings.

4. We strongly recommend you to wash your hands often, especially before and after accessing the facilities, the sanitary facilities and the solarium area;

5. It is mandatory to wear a face mask in the indoor common areas and whenever it is not possible to guarantee the safety interpersonal distance of at least 1 meter. The mask can be removed ONLY when accessing the sauna services that you can find under the point 9;

6. It is mandatory to fill in the self declaration form before accessing the facility;

7. It is particularly prohibited to access the facilitiy if you or one of your cohabitants are having a fever or symptoms. In case of occurrence of symptoms or fever you should immediately inform our staff;

8. Inside the facilities and attractions of the Andalo Life your body temperature may be measured and access may be denied to those with a temperature above 37,5°C;

9. The number of entrances to the facilities and attractions of the Andalo Life is limited, in particular the maximum capacity of the services of the ACQUAin Wellness Center is as follows:

a. Finnish Sauna  – max nr. 10 people;

b. Biosauna – max nr. 11 people;

c. Jacuzzi – max nr. 6 people;

d. Kneipp Path – max nr. 2 people;

e. Cold Well – max nr. 1 person;

f. Herbal Sauna  – max nr. 6 people;

g. Hay Climasauna – max nr. 8 people;

h. Infrared Cabin - max nr. 3 people.

10. Inside the saunas a distance of at least 2 meters must be kept;

11. For all the activities in the various contexts it is mandatory to use a personal towel during the sessions;

12. The Steam Bath cannot be accessed.

REGULATION FOR THE ACCESS TO ACQUAin ACQUAPARK 

1. It is mandatory to keep interpersonal distance (at least 1 meter) throughout the facility, in the common areas, solarium, locker rooms, water slide, showers and loft bar.

While exercising (Acqua Gym or Hydro Bike) the interpersonal distance during the activity must be of at least 2 meters;

The facility must be accessed in an orderly way, in order to avoid gatherings of people (also in the entrance queues), a safety distance of at least 1 meter must be kept among users except for:

1. members of the same household
2. cohabitants
3. people that based on current provisions are not required to keep the intepersonal distance (this last aspect is related to individual responsibility);

2. It is strongly recommended to book your entrance ticket and the services AcquaPark & SPA ACQUAin online on the website www.andalo.life;

3. All clothes and personal items must be stored in a personal bag and the bag in the locker. Promiscuous use of lockers is not permitted. ACQUAin provides plastic bags where you can store your personal belongings;

4. We strongly recommend you to wash your hands often, especially before and after accessing the facilities, the sanitary facilities and the solarium area.

5. It is mandatory to wear a face mask inside the indoor common areas (reception and locker rooms) and whenever it is not possible to guarantee the safety interpersonal distance of at least 1 meter. The mask can be removed ONLY when accessing the pool edge;

6. It is mandatory to fill in the self declaration form before accessing the facilitiy;

7. It is particularly prohibited to access the facilities if you or one of your cohabitants are having fever or symptoms. In case of occurrence of symptoms or fever you should immediately inform our staff;

8. Inside the facilities and attractions of the Andalo Life your body temperature may be measured and access may be denied to those with a temperature above 37,5°C;

9. The number of entrances to the facilities and attractions of the Andalo Life is limited, in particular the maximum capacity of the pools is as follows:

• Sports pool: 51 people
• Spraypark : 40 people
• Fun pool : 41 people
• Outdoors Jacuzzi: 16 people

10. In accordance with the usual hygienic safety standards in the swimming pool water, it is recommended to shower using soap on the whole body before accessing the pool.

It is mandatory to wear a swimming cap. It is forbidden to spit, to blow your nose and to pee in the water.

Babies must wear swimming diapers.

In compliance with the protocol of the province of Trento, a contact person for Covid is appointed in the Andalo Life, whose job is to implement and verify the preventive measures for the containment of the contagion, and who will be able to ensure that people comply with the behavioral norms and dispositions contained in the regulation. 

REGULATION FOR ACCESSING THE CINEMA of ANDALO

1. It is mandatory to keep the interpersonal distance (at least 1 meter) throughout the facility, as well as in the common areas and the sanitary facilities;

   The facility must be accessed in an orderly way, in order to avoid gatherings (also in the entrance queues), a safety distance of at least 1 meter among users must be kept except for:

   1. members of the same household
   2. cohabitants
   3. people that based on current provisions are not required to keep the intepersonal distance (this last aspect is related to individual responsibility);

2. The number of entrances to the Cinema of Andalo is limited;

3. It is strongly recommended to book your entrance ticket to the Cinema of Andalo online on the website https://www.webtic.it/index.htm#/home?action=loadLocal&localId=5502;

4. We strongly recommend you to wash your hands often, especially before and after accessing the facility and the sanitary facilities;

5. It is mandatory to wear a face mask inside the indoor common areas and in the screening room;

6. It is mandatory to fill in the self declaration form before accessing the facilitiy;

7. It is particularly prohibited to access the facility if you or one of your cohabitants are having fever or symptoms. In case of occurrence of symptoms or fever you should immediately inform our staff;

8. Inside the Cinema of Andalo your body temperature may be measured and access may be denied to those with a temperature above 37,5°C;

In compliance with the protocol of the province of Trento, a contact person for Covid is appointed in the Andalo Life, whose job is to implement and verify the preventive measures for the containment of the contagion, and who will be able to ensure that people comply with the behavioral norms and dispositions contained in the regulation. 

FAQ