BY PURCHASING tickets online or at the cash desk, YOU ACCEPT:
- the regulations to accessing www.andalo.life/regulations
- the complete anticovid regulation www.andalo.life/infocovid.en
- the terms of sale www.andalo.life/termsofsale
VALIDITY: The Andalo Life tickets can be used for one day at your convenience within 6 months from the date of the purchase.
Many facilities have seasonal openings ( they are open only in summer, in winter or summer+winter). In this case the tickets can be used within the season of the purchase date.
BOOKING: You can book the entrance for many activities of the Andalo life. Booking is always recommended. You can make a reservation during the purchase procedure, or later by clicking on the link that you will find on the ticket attached to the confirmation email of the purchase or go without reservation directly to the cashier with the ticket (in this case we do not guarantee the possibility of entering at the desired time).
The reservation is related to the entrance. For example: if you book the entrance at 4.00 pm and you see that the next available time is at 4.30 pm it means that you have to show up for the entrance between 4.00pm and 4.29 pm.
Reservations for the entrance at the Spa&Wellness aren't determined by time slots, you can only choose a given day.
WHEN YOU ARRIVE: In any case, bring the ticket with you and show it at the reception.
For tickets purchased online with a Dolomiti Paganella Guestcard discount, you will be asked to present the same valid card at the counter. You will be given an electronic bracelet with which you can enter and exit the premises. Purchases at our indoor bar or at our beauty area can be charged directly on the bracelet. On your way out you can pay your tab at the automatic cash machine. The penalty for the loss of the bracelet is of 50€ (even for subscribers).
The ticket is valid for 1 entry.
In the activities that foresee a limited time, the time of your stay is indicated on the ticket; In any case you can't exceed the standard time needed for carrying out the activity.
In the other activities once inside, you can stay as long as you like (within the limit of the opening hours of that day or of the opening time band of your entrance if it's a split opening time).
In the Acquapark you must be careful not to lose the bracelet you were given at the counter that allows you to enter and exit.
Ticket not refundable in case of bad weather.
More info TICKET ACQUAPARK:
1 Acquapark entrance ticket includes: Spray park, waterslide, baby area with slide, 5 swimming lanes, water jets; 1 outdoor jacuzzi; in summer ‘lido’ garden solarium.
Baby 0-2 years free.
More info TICKET SPA&WELLNESS:
With the same ticket you can enter the Acquapark area through an indoor passage. For the entrance at the acquapark it's compulsory to wear swimmingsuit and swimmingcap. In the Spa&Wellness area it's forbidden to wear swimmingsuit.
More info TICKET WINTER PARK, BIMBOLANDIA, FUNNY JUMP:
At Winter Park the raft is included.
ACCOMPANYING PERSON: parent (max 1 per child) who enters the Winter park and Bimbolandia area to supervise their child. In Winter Park he is obliged to board his child's dinghy if he is under 6 years old. The companion ticket is free.
More info TICKET BABY CARS
Outdoor circuit: With 1 coin about 3 rounds (without a stop).
The subscription ticket is valid for the withdrawal of the subscription at the counter within 6 months from the date of the purchase.
Take the ticket with you and show it at the counter.
The subscription is nominative.
The subscriptions ticket for tot entrances is valid for the entrances specified in the ticket to use within 6 months from the withdrawal of the subscription at the cash desk.
Time-limited subscriptions are valid for the time indicated on the subscription.
For the subscriptions valid for 1,5 hour/day, the total time will be calculated at the exit (Reception). Additional charge per hour: 1 €/hour. max 5 €.
The subscriptions are loaded on the ELECTRONIC BRACELET. A deposit of € 5.00 must be paid.
Subscriptions purchased online with Dolomiti Paganella Guest card discount are valid for the duration of the Card. The card must be shown at the counter.
Booking the entrance for a specific day is not necessary for subscribers.
You can't rent the equipment for a specific day or hour.
FURTHER QUESTIONS ? PLEASE VISIT FAQ SECTION